Legal

Notice of Privacy Practices

Last updated: June 1, 2026

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully. This notice applies to protected health information (PHI) created or received in connection with your care.

Who this notice covers

Your medical care is provided by independent provider groups (Online Medical Care, P.C.; TMD of Kansas, P.A.; TMD of Texas, P.A.; and TMD of CA, PC), which act as the covered entities responsible for your protected health information under the Health Insurance Portability and Accountability Act (HIPAA). Velri Management LLC ("Velri") is a non-clinical company that supports your care and acts as a subcontractor business associate. Telegra MD LLC provides the technology platform as a business associate. Each of us is required by law to protect your information and to follow the terms of this notice.

How your information may be used and disclosed

• Treatment. To provide, coordinate, and manage your care with the provider groups and pharmacies.
• Payment. To bill and collect for memberships, consultations, and medications.
• Health care operations. To run and improve the service, including quality and compliance activities.
• As required by law. When disclosure is required by federal, state, or other law.

We do not sell your protected health information. We do not use it for third-party advertising, and we do not place advertising or analytics trackers that transmit health-revealing information to third parties.

Your rights

• Access and obtain a copy of your health information.
• Request a correction or amendment to your information.
• Request an accounting of certain disclosures.
• Request restrictions on certain uses and disclosures.
• Request confidential communications.
• Receive a paper copy of this notice on request.
• File a complaint without retaliation.

Data location and breach notification

Your protected health information is received, maintained, stored, accessed, and transmitted only within the United States. If a breach of unsecured protected health information occurs, you will be notified as required by law.

Questions and complaints

For questions about this notice, to exercise your rights, or to file a complaint, contact us at care@velri.co or +1 (855) 983-5347. You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.