Legal

Privacy Policy

Last updated: June 1, 2026

This privacy policy explains how Velri Management LLC ("Velri") collects and uses information through its website and membership. It is separate from the Notice of Privacy Practices, which governs protected health information held by your provider groups under HIPAA.

Information we collect

Information you provide, such as your email address, name, state of residence, and the goals or interests you share.
Membership and billing information processed by our payment processor.
Device and usage information, such as pages viewed and general analytics, collected with your consent.

How we use information

To operate your membership, coordinate your care, and provide support.
To process payments and prevent fraud.
To communicate with you about your account and, with your consent, about the service.
To improve the website and service.

How we share information

We share information with the independent provider groups and pharmacies as needed to coordinate your care, with our payment processor to bill you, and with service providers who support our operations under confidentiality obligations. We share information when required by law.

We do not sell your personal or health information. We do not place advertising or analytics trackers that transmit health-revealing information to third parties, and we do not build advertising audiences from your health interests. Any analytics on health-related pages are consent-gated and de-identified.

Your choices

Manage cookie and analytics consent through the on-site controls.
Opt out of using a particular provider group or pharmacy in your account.
Cancel your membership at any time in your account.
Request access to or deletion of your information by contacting us, subject to legal retention requirements.

Security and retention

We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, and we retain information only as long as needed for the purposes described here or as required by law. Information is handled within the United States.

Children

The service is intended for adults 18 and older and is not directed to children.

Changes and contact

We may update this policy and will post the new effective date here. For questions, contact us at care@velri.co.

Who does what

Velri is a brand operated by Velri Management LLC, a Nevada limited liability company. Velri is a non-clinical technology and administrative services company. Velri does not provide medical advice, diagnosis, treatment, or pharmacy services, and does not direct the clinical judgment of any provider.

All medical consultations and prescriptions are provided directly by independent provider groups (Online Medical Care, P.C.; TMD of Kansas, P.A.; TMD of Texas, P.A.; and TMD of CA, PC), by a provider licensed in your state. Velri does not employ providers. Velri's platform runs on technology provided by Telegra MD LLC, a non-clinical technology company that connects you with the provider groups and pharmacies. A prescription is issued only if a provider determines it is clinically appropriate in their independent medical judgment.

All prescription products are dispensed by independent, licensed compounding pharmacies. Velri does not own, operate, or control any pharmacy and does not dispense medication. You may opt out of using a given provider group or pharmacy at any time.